Bradford “Brad” Greer (bottom) and Kevin Ge (top), both 2023 graduates from the George W. Woodruff School of Mechanical Engineering, have taken their startup, CADMUS Health Analytics, from a classroom project to a promising health tech company. In 2023, CADMUS was accepted into the CREATE-X Startup Launch program. Over the 12-week accelerator, CADMUS made significant strides, and program mentors provided expert guidance, helping the team focus their direction based on real-world needs. Their partnership with Northeast Georgia Health System (NGHS) was a direct result of connections made at Startup Launch’s Demo Day.

How did you first hear about CREATE-X?

We did the CREATE-X Capstone with an initial team of seven people, later transitioning to Startup Launch in the summer. Capstone required a hardware product, but for several reasons, we pivoted to software. By that point, we already had a grasp on the problem that we were working on but didn't have the resources to start working on a large hardware product.

Why did you decide to pursue your startup?

One of our close buddies was an emergency medical technician (EMT), and we also had family connections to EMTs. When we were doing our customer interviews, we found out that Emergency Medical Services (EMS) had multiple problems that we thought we'd like to work on and that were more accessible than the broader medical technology industry. 

What was Startup Launch like for you?

Startup Launch seemed to transition pretty seamlessly from the Capstone course. We came to understand our customer base and technical development better, and the program also led us through the process of starting and running a company. I found it very interesting and learned a whole lot.

What was the most difficult challenge in Startup Launch?

Definitely customer interviews. We spent a lot of time on that in the Startup Launch classes. It's a difficult thing to have a good takeaway from a customer interview without getting the conversation confused and being misled. We didn't mention the product, or we tried to wait as long as possible before mentioning the product, so as to not bias or elicit general, positive messaging from interviewees. 

We're working in EMS, and the products we are building affect healthcare. EMS is a little informal and a little rough around the edges. Many times, people don't want to admit how bad their practices are, which can easily lead to us collecting bad data. 

What affected you the most from Startup Launch?

The resources at our fingertips. When we were running around, it was nice to be able to consult with our mentor. It's great having someone around with the know-how and who's been through it themselves. I revisit concepts a lot.

How did the partnership with NGHS come about?

During Demo Day, we met a Georgia state representative. He put us in touch with NGHS. They were looking for companies to work with through their venture arm, Northeast Georgia Health Ventures(NGHV), so we pitched our product to them. They liked it, and then we spent a long time banging out the details. We worked with John Lanza, who's a friend of CREATE-X. He helped us find a corporate lawyer to read over the stuff we were signing. It took a little back and forth to get everything in place, but in September of last year, we finally kicked it off.

What’s the partnership like?

We provide them a license to our product, have weekly meetings where experts give feedback on the performance of the system, and then we make incremental changes to align the product with customer needs. 

While we're in this developmental phase, we're kind of keeping it under wraps until we make sure it’s fully ready. Our focus is primarily on emergent capabilities that NGHS and other EMS agencies are really looking for. Right now, the pilot is set to be a year long, so we're aiming to be ready for a full rollout by the end of the year. 

How did you pivot into this other avenue for your product?

EMS does not have many resources. That makes it not a popular space as far as applying emerging technologies. There's only competition in this very one specific vein, which is this central type of software that we plug into, so we're not competing directly with anyone.

EMS agencies, EMTs, and paramedics - the care that they give has to be enabled by a medical doctor. There has to be a doctor linked to the practices that they engage in and the procedures that they do. With the product that we're making now, we want to provide a low-cost, plug-and-play product that'll do everything they need it to do to enable the improvement of patient care. 

How are you supporting yourself during this period? 

I was paying myself last year, but we're out of money for that, so we're not currently paying for any labor. It's all equity now, but our burn rate outside of that is very low. The revenue we have now easily covers the cost of operating our system. I'm also working part-time as an EMT now. This helps cover my own costs while also deepening my understanding of the problems we are working on.

How are you balancing your work?

It's hard to balance. There's always stuff to do. I just do what I can, and the pace of development is good enough for the pilot. Every week, and then every month, Kevin and I sit down and analyze the rate at which we're working and developing. Then we project out. We're confident that we're developing at a rate that'll have us in a good spot by September when the pilot ends.

What’s a short-term goal for your startup?

Kevin and I are trying to reach back out and see if there's anyone interested in joining and playing a major role. The timing would be such that they start working a little bit after the spring semester ends. I think most Georgia Tech students would meet the role requirements, but generally, JavaScript and Node experience as well as a diverse background would be good.

Where do you want your startup to be in the next five years?

I want to have a very well-designed system. Despite all the vectors I’m talking about for our products, everything should be part of the same system in place at EMS agencies anywhere. I just want it to be a resource that EMS can use broadly.

Another issue in EMS is standards. Even the standards that are in place now aren’t broadly accessible. I think that these new AI tools can do a lot to bridge the lack of understanding of documentation, measures, and standards and make all of that more accessible for the layperson.

What advice would you give students interested in entrepreneurship?

Make sure the idea that you're working on, and the business model, is something you enjoy outside of its immediate viability. I think that's really what's helped me persevere. It's my enjoyment of the project that's allowed me to continue and be motivated. So, start there and then work your way forward.

Are there any books, podcasts, or resources you would recommend to budding entrepreneurs?

 I’d recommend Influence to prepare for marketing. I have no background in marketing at all. Influence is a nice science-based primer for marketing.

 I reread How to Win Friends and Influence People. I am not sure how well I'm implementing the concepts day-to-day, but I think most of the main points of that book are solid.

I also read The Mom Test. It's a good reference, a short text on customer interviews.

Want to build your own startup?

Georgia Tech students, faculty, researchers, and alumni interested in developing their own startups are encouraged to apply to CREATE-X's Startup Launch, which provides $5,000 in optional seed funding and $150,000 in in-kind services, mentorship, entrepreneurial workshops, networking events, and resources to help build and scale startups. The program culminates in Demo Day, where teams present their startups to potential investors. The deadline to apply for Startup Launch is Monday, March 17. Spots are limited. Apply now.